Toilets in Shopping Malls for Wheelchair Users

My favourite shopping malls now are, in order of preference:

1. Singapore Changi Airport Terminals 2 and 3 (not been to Terminal 1)
2. Changi City Point
3. Nex

Reasons: 

1. Clean wheelchair toilets at these malls.
2. Availability of chair lift at Nex Shopping Mall makes it easy to move around with a wheelchair bound person.
3. Savings of at least 7% GST for shopping at Changi Airport shops.

There is usually a security personnel stationed near this lift to ensure that the lift is not used by other users.

When I was at Plaza Singapura on Friday, 30 November, there are a lack of toilets for wheelchair users.  Then there is one which was equipped with a baby changing table and also a small urinal for very young boys.  I wonder what was the management of Plaza Singapura thinking when they installed these changing table and the urinal in the wheelchair toilets.  They should have created a parents room when Plaza Singapura had a major renovation!

Most times people become aware of the need of others when they are personally faced with the situation!! Sad but true!

Travelling on the MRT on a wheelchair on 30 Nov 2012

Here we go again from Woodlands MRT station to Kent Ridge MRT station for Mikaail's medical appointment at NUH.  The ride was generally smooth and including the transfers, took us barely an hour.  Anyhow, I much prefer travelling on the MRT to a cab ride since I do not have to transfer Mikaail from a wheelchair into the taxi and taking him out of the taxi. 

The thing about travelling in the MRT on a wheelchair and having to transfer from one line to another requires a lot of walking as the lifts are usually at the far end of the station.  This is probably due to the lifts being fitted very much after the stations were built.

What we noticed when we get off from the MRT trains, unless you are a regular traveller, you would need to locate the lift signages as these signages were not strategically located.  So we ended walking from one end of the station to the other searching for the lifts!  A point to note is to leave home earlier with ample time for any unforeseen delays due to the additional walking time required due to a wheelchair user.

The Interchange stations are more complicated especially when transferring to and from the Circle Lines.  To get from Jurong East to Buona Vista is a breeze since the stations are on the same platform.  For a wheelchair user, it's a long walk and 2 lift changes to get from Buona Vista to Kent Ridge.

In total, we boarded the trains from the following stations, starting at 9:30 am.

1. Woodlands MRT
2. Jurong East MRT
3. Buona Vista MRT
4. Kent Ridge MRT

Then from NUH, to get to Plaza Singapura, we boarded the trains from

1. Kent Ridge MRT
2. Buona Vista MRT
3. Outram MRT
4. Dhoby Ghaut MRT

and from Plaza Singapura to home in Woodlands, it was a straight forward track.

1. Dhoby Ghaut MRT
2. Woodlands MRT

Toilets for Wheelchair/Handicapped Users

I brought Mikaail to Marina Square on Saturday, 10 November for window shopping and also to have our meals there.  I was pleasantly surprised that the management of Marina Square Holdings had pasted a reminder in the handicapped toilet to remind the able bodied users to refrain from using the handicapped toilet.  What a timely reminder as there is no shortage of able bodied users using the toilets meant for the handicapped users.  including tenants of the shopping malls using the handicapped toilets!

We were at IMM on Sunday, 11 November doing some shopping and eating.  When we arrived at IMM, my wheelchair bound son needed to use the toilet.  We were on level 5 and I looked around for a wheelchair toilet.  After looking around for a while, I spotted a wheelchair toilet signage outside the lift lobby, near the carpark.  Alas, the toilet was occupied and after waiting for about 5 - 10 minutes, I knocked on the door.  A tall Indian man stepped out of the toilet and he was not even apologetic after seeing my wheelchair bound son outside the handicapped toilet.  There are ample toilets for the able bodied and I personally loathe seeing these able bodied users misusing the toilets meant for the handicapped users.

I thought that the reminder letter from Marina Square Holdings was a fantastic reminder for the able bodied to refrain from misusing the handicapped toilets.  Perhaps the Restroom Association of Singapore and/or Handicapped Welfare Association would be able to encourage the other malls to have a gentle reminder pasted on both the inside and outside of the wheelchair toilets to remind like minded able bodied users not to misuse the handicapped toilets as there are usually very limited number of wheelchair toilets on each level of the malls.

Post Scoliosis Operation

It’s been more than a year after Mikaail had his scoliosis operation in May 2011.  The previous appointment in March showed that his spine had a fair bit of movement and according to the doctor, a second operation may be needed if the movement gets worst.  However, a second operation is not recommended due to higher risk of paralysis!

X-ray pictures taken in March 2012 & May 2011 

This x-ray was taken on 28 September 2012

I am glad to hear from the doctor who attended to us this time that the bone has stabilized so there is no need for operation.  We will need to come back in 6 months’ time and will monitor progress over 2 years from date of surgery.

MRT Ride to NUH

We weren't very sure of which Circle Line station we should change to get to NUH from Woodlands.  Unfortunately, the station staff at Woodlands MRT wasn't very helpful or it wasn't service with a smile!  The service rendered by the hotline staff and the "personal" service is a world of difference!  The last time I contacted the hotline, the staff manning the hotline was more helpful!!  I asked the staff in the Woodlands MRT control station how to get to NUH, he grudgingly said to get off at Kent Ridge station.  Sure.  Wouldn't it make more sense to tell a person how to get there instead?

After asking him how to get there, then he told me that I could get off at Jurong East MRT station then board another train at Buona Vista station then changed to another to get to Kent Ridge.  As I had previously travelled via Bishan MRT to NUH earlier this year, I asked him about this option.  He then said yes, this may be easier!  We need board the MRT towards Bishan station then switch to the Circle Line towards Kent Ridge station.

The ride from Woodlands to NUH was delayed by a couple of seconds at Admiralty Station.  Other than this, it was a pretty smooth ride!  Total travelling time is about an hour, absolutely no rush and adult fare is $2.05 per person.

There was a bit of a walk from Bishan station to Kent Ridge station as we couldn't locate the lift to the circle line transfer!  We need to board the MRT towards Harbour Front to get off at Kent Ridge station.

While looking for the lift, we came across 3 pretty wall tiles and decided to take some photos as we have not seen the other stations with such nice painted walls.

 On our way back from NUH, we had to travel in the opposite direction.  As I didnt take any photos earlier, I decided that I would take a couple of shots to add to my post.  Alas, this time, there was a very conscientious security personnel and also rather rude.  He practically called out loudly and waving his hands "no photos, no photos".  So I asked him why not since we are only taking photos of us against the wall!  He said for security so cannot take photos.  I then asked him if truly it is due to security, why is it there are no signage to say so!  Then he said go upstairs and ask.  Initially I thought of just writing to SMRT but as we ended having to change trains on the same level as the Bishan Control Station, I decided to speak with the customer service to find out more and also to explain to them that since the walls are nicely painted, why cant the passengers take photo against the walls. What security issue is there? I also explained to her that if I had taken photos against their control station as a background, perhaps this could be construed as a security issue.  We are merely appreciating the nicely decorated walls!  I supposed the customer service officer contended with my suggestion and apologize for the blunt manner of the security officer.

Mother's Day

Heard from my sister that when Mikaail’s class teacher asks all his classmates which of their parents they love most, the children before him chose either their dads or mums.  When it was his turn, he said “two-two” ie both parents!  He really set a benchmark for his classmates!  My angel!

Then just yesterday (Friday, 27 April), his teacher asked the class what they want to thank their mum for.  He said he thanks mummy for:

• .      taking care of him
• .      buys him essence of chicken and eggs
• .      vitamins so he is strong

He really touched my heart and when I praised him for being such a darling, his face lights up!

Magic Capsule - Zell-V

Mikaail been taking this "magic capsule" for almost 6 months now.  We are very impressed with the blood test results.  Previously his blood cells are all cluttered.  See the pictures!!

Before Zell-V

After Zell-V

How has Mikaail benefited from these Zell-V capsules?  Looking at the blood test results, it would seem that now his blood cells are able to move independently, bringing the much needed oxygen to his internal organs!

My wish is for these “magical” capsules to repair his cells such that he can somehow regain the use of his vision which he lost due to incompetence of the attending doctors or lack of compassion towards patients!  I used to believe that he lost his vision due to stroke but now, I believe if the proper care was extended to him, he would not have lost his vision especially since the surgeon said “nerves are miles away”!  Damn!!!

Prayers for Nenek (Grandma)

My mum passed away on 28 September 2011 and the strange thing is Mikaail suddenly said he pray for "nenek".  He will be in this position whenever he wants to pray for nenek.  Such an angel!