Brought Mikaail for HiTea at Carousel, Royal Plaza on Scotts recently. Quite disappointed that the hotel is not wheelchair/disabled friendly at all. I supposed the building is very old and when the hotel was renovated, there was no provision made for a ramp or direct access from car park to the hotel lift.
When we couldn't locate a ramp at the front of the hotel and the rest of the walkway next to the hotel, we decided to park the car at the hotel carpark. We assumed that there would be a lift from the hotel carpark to the hotel lobby. We were so very wrong! In order to get to the hotel lobby, we had to cross a little road then walk down a flights of stairs followed by about 3 or 4 steps down to the hotel lobby.
As Mikaail was on a wheelchair, it was no easy feat to carry him while seated on the wheelchair! So my husband carried him, then my sister and I carried the wheelchair plus his backpack. Either way, it was not easy to carry him downstairs. We need to pack quite a bit of stuff whenever we bring him out for the just in case.
The other problem we had was there was no disabled friendly wheelchair toilet. The passageway to the toilet is rather cramped. We managed to "squeeze" our way to the toilet but again, it is so cramped that we cant push him on the wheelchair. I had to carry him into the toilet.
Although he did enjoy the food there, I know that I wont be bringing him to this hotel again unless the hotel management decide to make provision for wheelchair patrons.
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